You’ve booked your holiday and are looking forward to getting away. But there are still a few questions that need answering. We have set out all the most important information, so you can go on holiday without worrying.
Culinary delights
Energy-giving buffet breakfast with scenic view of the Val Gardena Dolomites
Seasonal vegetables and herbs from our garden
Use of regional and local products
4-course evening menu with a varied salad buffet
Deep relaxation
Use of the new PLATZ-SPA-BALNEARUM with Jacuzzi, Finnish sauna, bio sauna, Physiotherm infrared cabin and relaxation room with scenic view
Rooftop lounge terrace built of Swiss pine
Bathrobes, slippers and sauna towels
Outdoor pool with sunbathing lawn (mid-June to mid-September)
Winter magic
Free use of toboggans
Ski deposit with ski boot dryer
10% discount on ski rental in Ortisei, with free delivery to the hotel
Information about skiing with ski instructor on Saturday evenings
Val Gardena Mobilcard: free use of all buses (including skibuses) in the Val Gardena
Shuttle service to the ski lifts
Summer adventures
NEW: our hotel’s hiking guide is leading excursions 5 times a week, to explore some charming but little-known places around Castelrotto and the Val Gardena. You can take part for free!
We’ll be happy to give you our insider tips for cycle tours
Children’s playground right next to the hotel
Perfect location for all the hiking trails
Guests can order a packed lunch
Val Gardena Mobilcard: free use of all buses (including skibuses) in the Val Gardena
Useful services
Newly built “Platz Lodge” with suites and wellness area
Friendly assistance from the Platz team
Free tickets for all public transport
Shuttle service to the ski lifts (only in winter)
Free Wi-Fi
Free parking
Booking information
Deposit In the event of cancellation, your deposit will be retained.
Cancellations
– Cancellation up to 60 days before arrival: free
– For cancellations up to 14 days before arrival: we charge 30% of the total price
– Cancellation less than 14 days before arrival: we will charge 90% of the total price
Arrival and departure Arrival: from 2 p.m. If you expect to arrive after 9 p.m., please inform us by phone!
Check-out: before 10:30 a.m.